Thursday, March 21, 2013

SWBUG: Google Sites - Moving pages

When moving multiple pages, the new location had multiple copies of the same page. I have only seen this once and have not retested or reattempted to replicate, but definitely saw multiple of the same page. After refreshing, the page contains the correct sub-pages.

Steps taken, moving a page (B) as a sub-page to a newly created page (A). B is now marked with indicator that it is moving. While in the moving state, I move another page (C) to the same newly create page (A). C is now marked with indicator that it is moving. While B and C are in the moving state, I drag another page (D) to A. As I drop D, I noticed that the page was about to refresh which I assume was B completed the move. After dropping and D completes its move, the sub-page now shows C, B, B, and D (in that order). I refreshed the page, then the expected result is displayed: B, C, and D as sub-pages to A.

Tuesday, March 12, 2013

SWBUG: CTRL Key stuck on Windows 7

Resolution - Restart Windows

Description - In the middle of a presentation, I suddenly cannot select cells in an excel file or type any keys. The behavior of the clicks and key shortcuts mimics that if the CTRL key was held down.

Troubleshooting - I tried hitting the CTRL key once, twice, and several times (and occasionally hitting it harder even though that has never solved any technical problems except to vent some "extra" energy). I did the same thing with the ALT, Windows, Shift keys, and several combinations of those buttons without success.

I also tried the ESC, bashing my keyboard, and clicking all the buttons to my mouse. Last before rebooting my system, I tried closing all my applications. None of the attempts changed any behaviors; the behavior was that the CTRL was always down whether the any of the buttons above were pressed, held down, or not used.

Frequency of issue - This is the first time that I have ran into this on this system and Windows 7. I have ran into something similar to this before on other systems (none Windows 7) which pressing the CTRL key typically solved the problem.

Analysis - Earlier I did have an issue with screen capture. After closing one of my spreadsheets, a message came up that there were not enough resources to display all data. I also just installed the SharePoint Designer yesterday. I do leave my system running for several days (probably over two weeks since the last reboot).

Post-Analysis - I read online that there are Windows features and applications as potential causes, but I disable those features and do not have any applications that modify the keyboard functionality.